> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qint.ch/llms.txt
> Use this file to discover all available pages before exploring further.

# Payouts

> Balances, the holding period, and getting your money out.

Settled payments accumulate as fiat balances — one per currency — which you pay out manually or on a schedule. Balances and payouts live in the [dashboard](https://dashboard.qint.ch).

## Balances

Every settled payment credits your balance in its currency. Each balance splits in two:

| Bucket        | Meaning                                                                                          |
| ------------- | ------------------------------------------------------------------------------------------------ |
| **Pending**   | Funds from payments settled within the holding period. Not yet withdrawable.                     |
| **Available** | Funds past the holding period, minus everything reserved by non-cancelled payouts. Withdrawable. |

The **holding period** is 1–3 days (default 2), set on your account by Qint. Requested and scheduled payouts reserve their amount from the available balance immediately — you can never request more than is available.

## Manual payouts

**Dashboard → Payouts → Request payout.** Choose the type, amount, currency, and an optional note. Requires the Owner, Admin or Finance role.

| Type       | What it means                                              |
| ---------- | ---------------------------------------------------------- |
| **Bank**   | Transfer to the bank account from your onboarding profile. |
| **Cash**   | A cash disbursement, recorded and tracked.                 |
| **Crypto** | A crypto disbursement, recorded and tracked.               |

Qint payouts are **record-and-track**: the payout request is registered with Qint's payment partner for execution, and its status updates flow back into your dashboard automatically. Each payout carries a reference once executed — use it to reconcile against your bank statement.

### Payout lifecycle

```text theme={null}
Requested ──► Scheduled ──► Executed
     │             │
     └─────────────┴──► Cancelled  (releases the reserved funds)
```

A payout request that can't reach the payment partner immediately is retried automatically in the background — it stays visible as Requested with a sync-pending marker until confirmed.

## Scheduled payouts

Prefer a standing sweep? **Dashboard → Payout settings** offers:

| Schedule | Runs                 |
| -------- | -------------------- |
| Daily    | Every day            |
| Weekly   | Mondays              |
| Monthly  | The 1st of the month |

When due, Qint automatically creates a **Bank** payout of the full available balance per currency — provided it's at least **10.00** in that currency. You can scope the schedule to a single currency or let it sweep all of them. Configuring schedules requires the Owner or Admin role.

## Fees

Qint's fee is a small **conversion spread** applied when crypto is converted to your settlement currency — there are no payout fees and no fee lines on invoices or checkout. Your current fee plan (spread and who pays it) is shown in the dashboard, where Owner/Admin users can also toggle **who pays it**: absorbed by you, or added on top for the customer.